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As of release 2024.R3.1 we've extended the Software Subscription License and Cloud Services Agreement with an extension related to License Audit and Compliance. The updated Audit and Compliance Addendum has taken effect on 20 January 2025. By continuing to use our products or services, you agree to the updated terms. More information is available in the release notes.

My installation meets the outgoing network configuration requirements.

My current installed TrendMiner version is 2024.R3.1 or higher.

In case you are running on version 2024.R2.1 or older, please upgrade first to version 2024.R3.1.

I have VM console access.

In case issues occur during an upgrade TrendMiner support might request console access to efficiently resolve these issues. In case console access is restricted by the company it is advised to prepare for a temporary access permission for efficient troubleshooting.

I have a recent VM snapshot.

Taking a VM snapshot before an upgrade is considered mandatory. Read here why.

I have a recent database backup.

Read here why this is important and check here how to take a backup before an upgrade.

I have enough free disk space.

The available free disk space should be 25GB + the size of a TrendMiner backup if "Take backup before upgrade" is enabled. In case of doubt we advise to create a backup manually, check the free disk space when the backup is completed and trigger the upgrade with the option "Take backup before upgrade" disabled.

The available disk space can be checked in Edge Manager -> Diagnostics.

My system meets the minimum system requirements as listed below.