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Upgrade TrendMiner

  1. Log in to Edge Manager by browsing to ‘http://<trendminer_address>/edge’. Make sure all the Application Services are in healthy status.

  2. First navigate to the ‘Backup and restore’ menu item in the 'Management' section and click on the ‘+Create backup’ to create TrendMiner backup. Click on the ‘Yes, create’ to proceed with backup creation.

  3. A popup message will appear indicating backup process has been started. Wait until the ‘create-backup’ task under RECENT ACTIONS panel changed into ‘success’.

    2023.R4.0 - create backup started feedback message
  4. Once the task in the RECENT ACTIONS panel changed into ‘success’, refresh the browser to see new backup line item.

  5. Save a copy of the backup by clicking ‘Options’ and then ‘Download backup’. Store the backup outside of TrendMiner. Doing so guarantees that no user data can be lost in case of issues during the upgrade.

  6. Start the TrendMiner upgrade, using manual, semi-automated or automated upgrades as explained in the upgrade center documentation.