Disable Product Data collection
If you do not wish to enable the automated collection of product data, TrendMiner provides alternative options to ensure compliance while respecting your preferences, in accordance with the updated terms related to License Audit and Compliance, and Use of Product Data.
The collected License and Product Data is not linked to any users and remains anonymous. It includes aggregated information such as the total number of active monitors, users, tags, dashboards, and more, which is used to improve products, services, and platform statistic
You may opt to disable automated product data collection and continue using TrendMiner products and services. To do this:
Contact TrendMiner Support to discuss your concerns and reasons for declining automated data collection.
TrendMiner will provide an updated license that disables automated data collection.
If you disable automated data collection, compliance with the audit process will require four (4) manual exports of product data per year.
These exports can be downloaded as documented here and shared with TrendMiner support and will allow us to verify license usage while respecting your preferences.
If you have any questions or would like to proceed with disabling automated data collection, please reach out to TrendMiner Support.