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This article applies to all TrendMiner customers managing their own TrendMiner setup (on-premises or in private cloud). SaaS setups will be migrated by the TrendMiner team in coordination with our SaaS customers.

Summary & CTA

Overview

As you are aware, Red Hat Enterprise Linux 7 (RHEL 7) is approaching its end of support in June 2024. In response to this, we are transitioning to newer OS versions to continue offering a secure and well-maintained environment for TrendMiner.

New Appliance Ready for Download

We are pleased to announce that the new virtual appliance images, based on AlmaLinux OS 9, are now available on our download portal. These updated images are designed for infrastructure preparation, allowing you to build the virtual environment in advance of the migration.

Updated Minimum System Requirements

With the introduction of the new host, we are aligning the system requirements to meet the advanced and scaled-up usage patterns of our customers. The updated minimum specifications for TrendMiner will be:

If you are using MLHub, please allow for additional resources based on the following rules-of-thumb:

As always, these are minimum specifications. Of course, more resources are needed when usage patterns lead to additional load. For example, if your current installation has a larger disk, then the new infrastructure will need to be minimally the same size.

Automated Migration Option in Progress

In parallel with the OS transition, we are actively working on an automated migration option to transfer both work and index data. This solution will be based on remote blob storage, requiring an outbound connection from the TrendMiner server to your Azure or AWS environment. Importantly, this approach not only simplifies the migration process, but it will also provide our customers flexibility for future architecture changes, such as transitioning from on-premise to on-premise, on-premise to managed cloud, or to TrendMiner’s Software as a Service (SaaS) offering. Next to that, it will act as a true disaster recovery option with scheduling options to safely back up all data.

The current option of creating a local backup and restoring it will also still be available. It’s important to note that this option will come with the known limitations (e.g. manual steps required, no index data transfer etc.) and will not be extended related to this OS migration.

While this development is ongoing, we are also still investigating extended options and alternatives. We understand that each customer's environment is unique, and we are open to discussing individual cases to address any concerns. In such case, please reach out to your CSM.

Timeline and Migration Details

The detailed timelines and required steps for the migration from the existing host to the new host will be communicated over the coming months. We aim to make this transition as smooth as possible. In any case, the migration will only be supported on one specific version of TrendMiner, which we currently estimate to be 2024.R2.0. To ensure a minimal burden, we recommend keeping your TrendMiner installations up to date (latest as of this writing: 2023.R4.0), as in any case this is recommended to stay current with security and product updates.

Support and Assistance

Our support team will be ready to assist you throughout this transition once all product deliverables are ready to start the migration. In the meantime, please catch up on the available information and our documentation portals.

We appreciate your proactive approach to these changes and extend our gratitude for your continued trust in TrendMiner.